Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems

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Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems

Firms that rely on functioning mission-critical equipment for their businesses cannot a¤ord signi…cant operational downtime due to system disruptions. To minimize the impact of disruptions, a proper incentive mechanism has to be in place so that the suppliers provide prompt restoration and recovery services to the customer. A widely adopted incentive mechanism is performance-based contracting (...

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ژورنال

عنوان ژورنال: Management Science

سال: 2010

ISSN: 0025-1909,1526-5501

DOI: 10.1287/mnsc.1100.1193